We will refund immediately! Payout
via
or € money transfer
Prof. Dr. Oliver Hinz
Business economist at the University Frankfurt am Main
Prof. Dr. Felix M. Michl
Legal Scholar at SRH Heidelberg
The compensation amount is linked to the flight’s distance from departure airport to destination.
Important: You can keep the amount received in any case, no matter the outcome of proceedings!
(1) Short-haul (less than 1500 km) => Cashout € 152
(2) Medium-haul (between 1500 km and 3500 km) => Cashout € 235
(3) Long-haul (more than 3500 km) => Cashout € 352
Cashout occurs per person. Your ticket price does not matter; even when you have paid with miles you can use our compensation service.
Airlines pay us a little more money, pursuant to EU Regulation 261/2004. The difference is our service fee. From this we have to transfer a part to the tax office. Further we have to finance courts and lawyers, cost of capital, IT and organizational cost.
(1) Short-haul (less than 1500 km) => Airline compensation € 250
(2) Medium-haul (between 1500 km and 3500 km) => Airline compensation € 400
(3) Long-haul (more than 3500 km) => Airline compensation € 600
You receive instant compensation in cases of delay 3h+, cancellation and overbooking. When we identify so called extraordinary circumstances which could not have been avoided by the air carrier (emergency case, strike, weather) we cannot compensate because the carrier is not obliged to pay in these cases – we will check that for you.
When the actual arrival time differs more than 3 hours from the scheduled time.
If you have been informed of the cancellation of your flight less than 14 days prior to departure, or if the airline has not offered you an alternative flight with a flight time similar to the originally booked flight time, you will be entitled to a compensation payment (whether the flight time was “similar”, we will check for you. In case of flight cancellations, the airline must always offer you one of these alternatives:
And this regardless of the circumstances and reasons for flight cancellation.
We cover all flights that depart inside the EU, as well as flights, which arrive in the EU provided the operating airline is an EU-based carrier (we’ll check for you). Iceland, Norway and Switzerland are covered as well.
For example we compensate a flight by Emirates from Frankfurt to Bangkok; whereas a flight with an American carrier from New York to Paris is not in our compensation scope.
In Germany, compensation claims can be submitted 3 years (sometimes up to 4 years) after the originally planned departure date. E.g. you had a delayed flight on 1st Jan 2015 – in this case we can compensate you till December 2018.
No, because our service is for free and non-binding, no matter the eventual outcome of proceedings. After compensating you instantly, the case is done for you. Even if we do not receive the compensation from the airline later, you keep the received money – this is our risk.
As soon as you have entered your flight details our calculation tool provides you an indication of the amount payable. When we received all necessary details, we start the assessment immediately and we keep you informed. In a valid case you receive an offer for instant compensation, which you can accept paperless. Within 24 hours you receive your money.
While most of the other companies have a so called claiming/proceedings service we offer instant compensation – without delay, within 24 hours.
Yes you can. Even though you were not a passenger yourself, you can manage instant compensation process for others – just let us know.
The rights of air passengers and the obligations of airlines are stipulated in EU regulation 261/2004. The European Parliament and the European Council have defined cases in which airlines are obliged to pay compensation or provide services to passengers.
Yes, you can do it on your own. But it is a hassle – most of the time airlines do not respond to compensation requests coming from other than lawyers or compensation companies. In case of mandating a lawyer, you have an additional cost risk (lawyers fee, court fee).
As a rule, the traveler himself is entitled to receive compensation. It is irrelevant who has paid for the ticket (employer etc.) or whether it was booked by bonus miles or similar. However, clauses in the employment contract may stipulate that compensation for business flights must be paid to the employer.
In principle, the EU flight compensation regulation 261/2004 does not cover the advancement of a flight. However, a “more than minor advancement” will be treated as a flight cancellation. There is no clear time limit for this. Just submit your case to us and we’ll check it.
FlightNo. | Date | Start | Destination | flightcomp cash out |
LH579 | 29.11.2018 | Mauritius MRU | Frankfurt am Main FRA | 352 € |
EW593 | 26.10.2018 | Palma de Mallorca PMI | Köln/Bonn CGN | 235 € |
EW8061 | 15.10.2018 | Nürnberg NUE | Berlin Tegel TXL | 152 € |
8Q804 | 01.10.2018 | Berlin Tegel TXL | Antalya AYT | 235 € |
OE319 | 22.08.2018 | Palma de Mallorca PMI | Frankfurt am Main FRA | 152 € |
FR4213 | 08.08.2018 | Palma de Mallorca PMI | Frankfurt am Main FRA | 152 € |
LO380 | 04.08.2018 | Frankfurt am Main FRA | Warschau WAW | 152 € |
LH485 | 24.11.2018 | Panama City | Frankfurt am Main FRA | 195 € |
XC3808 | 03.10.2018 | Köln/Bonn CGN | Gazipasa GZP | 235 € |
EW768 | 18.09.2018 | Köln/Bonn CGN | Zürich ZRH | 152 € |
EW2051 | 12.09.2018 | Hannover HAJ | Stuttgart STR | 152 € |
EW7826 | 09.09.2018 | Hamburg HAM | Mailand MXP | 152 € |
LH175 | 06.09.2018 | Berlin Tegel TXL | Frankfurt am Main FRA | 152 € |
EZY5537 | 06.09.2018 | Berlin Tegel TXL | Paris ORY | 152 € |
EZY5595 | 05.09.2018 | Berlin Tegel TXL | Stuttgart STR | 152 € |
LH727 | 05.09.2018 | Porto Velho PVG | Frankfurt am Main FRA | 352 € |
XG3278 | 03.09.2018 | Burgas BOJ | Düsseldorf DUS | 235 € |
FR180 | 31.08.2018 | Köln/Bonn CGN | Berlin SXF | 152 € |
DE1557 | 25.08.2018 | Jerez de la Frontera XRY | Düsseldorf DUS | 235 € |
X32648 | 31.07.2018 | Stuttgart STR | Palma de Mallorca PMI | 152 € |
EW860 | 29.07.2018 | Köln/Bönn CGN | Cagliari CAG | 152 € |
ST4903 | 06.10.2018 | Palma de Mallorca PMI | Berlin Tegel TXL | 235 € |
X32812 | 04.07.2018 | Frankfurt FRA | Faro FAO | 235 € |
OE319 | 06.06.2018 | Palma de Mallorca PMI | Frankfurt FRA | 152 € |
EW355 | 19.05.2018 | London STN | Köln/Bonn CGN | 152 € |
LH281 | 09.05.2018 | Mailand LIN | Frankfurt FRA | 152 € |
LH26 | 09.05.2018 | Frankfurt FRA | Hamburg HAM | 152 € |
XG4916 | 22.04.2018 | Hurghada HRG | Hannover HAJ | 235 € |
EW2050 | 15.04.2018 | Stuttgart STR | Hannover HAJ | 152 € |
EW35 | 06.04.2018 | Hamburg HAM | Köln/Bonn CGN | 152 € |
U28214 | 06.04.2018 | Berlin SXF | London GTW | 152 € |
SN2637 | 03.04.2018 | Brüssel BRU | Hannover HAJ | 152 € |
LH1404 | 25.03.2018 | Frankfurt FRA | Zagreb ZAG | 152 € |
U25861 | 20.03.2018 | Berlin TXL | Zürich ZRH | 152 € |
EW9777 | 08.03.2018 | Zürich ZRH | Düsseldorf DUS | 152 € |
EW171 | 04.03.2018 | Cancun CUN | Köln/Bonn CGN | 352 € |
ST2990 | 04.03.1028 | Berlin SXF | Teneriffa TFS | 235 € |
EW004 | 04.03.2018 | Köln/Bonn CGN | Berlin TXL | 152 € |
U22571 | 02.03.2018 | Mailand MXP | Stuttgart STR | 152 € |
LH761 | 01.03.2018 | Delhi DEL | Frankfurt FRA | 152 € |
ST5585 | 26.02.2018 | Sharm El Sheikh SSH | Dresden DRS | 235 € |
EW7305 | 26.02.2018 | Köln/Bonn CGN | Hamburg HAM | 152 € |
FHY272 | 25.02.2018 | Leipzig/Halle LEJ | Antalya AYT | 235 € |
ST3357 | 23.02.2018 | Teneriffa TFS | Erfurt ERF | 235 € |
X36103 | 06.02.2018 | Hurghada HRG | Frankfurt FRA | 235 € |
OS681 | 22.01.2018 | Wien VIE | Zagreb ZAG | 152 € |
AF1525 | 15.12.2017 | Bremen BRE | Paris CDG | 152 € |
AF3647 | 09.12.2017 | New York JFK | Frankfurt FRA | 400 € |
LH109 | 28.10.2017 | München MUC | Frankfurt FRA | 152 € |
EW9037 | 28.10.2017 | Hamburg HAM | Düsseldorf DUS | 152 € |
LLX5952 | 27.10.2017 | Palma de Mallorca PMI | Paderborn PAD | 152 € |
JU355 | 20.10.2017 | Berlin TXL | Belgrad BEG | 152 € |
OS681 | 16.10.2017 | Wien VIE | Zagreb ZAG | 152 € |
XG2029 | 07.10.2017 | Frankfurt FRA | Lamezia Terme SUF | 152 € |
LH211 | 04.10.2017 | Dresden DRS | Frankfurt FRA | 152 € |
LH1186 | 02.10.2017 | Frankfurt FRA | Zürich ZRH | 152 € |
LH1989 | 25.09.2017 | München MUC | Köln/Bonn CGN | 152 € |
EW2649 | 18.09.2017 | Faro FAO | Stuttgart STR | 235 € |
ARZ9712 | 17.09.2017 | Antalya AYT | Berlin SXF | 235 € |
XG4825 | 09.09.2017 | Köln/Bonn CGN | Hurghada HRG | 235 € |
EW107 | 30.08.2017 | Bangkok BKK | Köln/Bonn CGN | 352 € |
EW2521 | 27.08.2017 | Barcelona BCN | Stuttgart STR | 152 € |
XC5042 | 25.08.2017 | Leipzig/Halle LEJ | Antalya AYT | 235 € |
LH569 | 22.08.2017 | Los Angeles LOS | München MUC | 352 € |
FR7712 | 17.08.2017 | Nürnberg NRN | Fes-Saiss FEZ | 235 € |
EW8042 | 12.08.2017 | Berlin TXL | Düsseldorf DUS | 152 € |
DL8453 | 12.08.2017 | München MUC | Paris CDG | 152 € |
El338 | 08.08.2017 | Dublin DUB | Berlin TXL | 152 € |
FR2591 | 07.08.2017 | Malaga AGP | Berlin SXF | 235 € |
DL408 | 29.07.2017 | Zürich ZRH | New York JFK | 400 € |
TP527 | 25.07.2017 | Stuttgart STR | Lissabon LIS | 235 € |
EW7030 | 24.07.2017 | Hamburg HAM | Stuttgart STR | 152 € |
4U2005 | 23.07.2017 | Berlin TXL | Stuttgart STR | 152 € |
EW171 | 20.07.2017 | Cancun CUN | Köln/Bonn CGN | 352 € |
LH590 | 02.07.2017 | Frankfurt FRA | Nairobi NBO | 352 € |
EW177 | 02.07.2017 | Mauritius MRU | Köln/Bonn CGN | 352 € |
EW9783 | 02.07.2017 | Budapest BUD | Düsseldorf DUS | 152 € |
EZY4747 | 01.07.2017 | Berlin TXL | Heraklion HER | 235 € |
X3274 | 23.06.2017 | Frankfurt FRA | Antalya AYT | 152 € |
EW2043 | 22.06.2017 | Hamburg HAM | Stuttgart STR | 152 € |
AF5577 | 20.06.2017 | Marseille MRS | Straßburg SXB | 152 € |
SQ25 | 01.06.2017 | Frankfurt FRA | Singapur SIN | 352 € |
El837 | 08.05.2017 | München MUC | Cork ORK | 152 € |
FR6118 | 24.03.2017 | Nürnberg NRN | Las Palmas LPA | 235 € |
4U0765 | 24.02.2017 | Köln/Bonn CGN | Zürich ZRH | 152 € |
LH694 | 10.02.2017 | Tel Aviv TLV | Frankfurt FRA | 253 € |
W62292 | 11.01.2017 | Dortmund DTM | Budapest BUD | 152 € |
LH2515 | 08.11.2016 | Dublin DUB | München MUC | 152 € |
4U4062 | 26.10.2016 | Dortmund DTM | München MUC | 152 € |
X34819 | 08.10.2016 | Heraklion HER | Karlsruhe FKB | 235 € |
El836 | 07.102016 | Cork ORK | München MUC | 152 € |
X32519 | 05.10.2016 | Palma de Mallorca PMI | Köln/Bonn CGN | 152 € |
4U9450 | 02.10.2016 | Düsseldorf DUS | Marseille MRS | 152 € |
VY1821 | 30.09.2016 | Hamburg HAM | Barcelona BCN | 152 € |
4U8991 | 18.09.2016 | Moskau DME | Berlin TXL | 235 € |
XG2854 | 16.09.2016 | München MUC | Fuerteventura FUE | 235 € |
BA907 | 21.07.2016 | Frankfurt FRA | London LHR | 152 € |
LH453 | 10.07.2016 | Los Angeles LOS | München MUC | 352 € |
VY1662 | 23.06.2016 | Santiago de Compostela SCQ | Berlin TXL | 235 € |
8Q862 | 11.06.2016 | Düsseldorf DUS | Antalya AYT | 235 € |
X32913 | 07.06.2016 | Ibiza IBZ | Frankfurt FRA | 152 € |
AF17 | 28.05.2016 | New York JFK | Paris CDG | 352 € |
LH1330 | 20.05.2016 | Frankfurt FRA | Casablanca CMN | 235 € |
IB8601 | 09.03.2016 | Almeria LEI | Madrid MAD | 152 € |
LH0515 | 22.12.2015 | Cancun CUN | Frankfurt FRA | 352 € |
UX6071 | 23.07.2015 | Barcelona BCN | Palma de Mallorca PMI | 152 € |
LH505 | 24.05.2015 | Sao Paulo GRU | München MUC | 352 € |
LX1681 | 22.03.2015 | Florenz FLR | Zürch ZRH | 152 € |